Twitter apologises for accidentally blocking New York Times account

Twitter is not new to making glaring mistakes in suspending or blocking the wrong people on the platform.

SEE ALSO: Twitter’s 280-character limit is exactly what tweets didn’t need

But this time it's quite massive.

The social media platform apologised to the New York Timesafter it blocked its @nytimesworld account for 24 hours after an alleged violation of Twitter's rules about hateful conduct.

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The account had tweeted a story about Canadian prime minister Justin Trudeau apologising to indigenous people in a Canadian province. Here's the tweet in question:

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After acknowledging and apologising for the error, Twitter said in a statement: "After reviewing the account, it appears that one of our agents made an error. We have flagged this issue so that similar mistakes are not made going forward."

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Twitter said the account @nytimesworld was locked, not suspended, and asked to delete a tweet. After a review, Twitter found the tweet in question was not in violation of the rules and the decision was reversed.

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